Sep 11 2009

Guest Post: Do you have influence…online?

Guest post by: Daniel Prager is an interactive marketing consultant at The Ocean Agency, an interactive marketing firm in Chicago, IL. He also is a contributor to Ploked. You can learn more about the rest of his online presence here and find  him on Twitter.
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Is “influence” is the new “leverage?” The phenomenal success of Trust Agents by Chris Brogan and Julien Smith have catapulted the word influence to the top of the business jargon heap.

But what is influence? And, more importantly, how do we determine who really has influence in the world of online communities and social media?

I break down online influence into four categories: 1) The celebrity, 2) The early adopter and social media “expert”, 3) The king/queen of niches, 4) The everyday/infrequent user of social media.

Type 1, the celebrity
This category covers athletes, entertainers, rock star chefs, etc. We all have favorite celebrities and I personally love to see them humanized and approachable. The celebrities that succeed in their online communities are those who use it as a platform to express their personality and interact with fans. Rick Bayless, the recent winner of Top Chef Masters on Bravo and owner of Frontera Grill and Topalabampo in Chicago, answers fan questions via Twitter daily and you truly get a sense of his personality through his Twitter presence. Another great example comes from All-Star receiver Larry Fitzgerald’s Facebook fan page. I love when he surprised a fan who calls him out for not responding on Twitter:
Picture 1

How to determine which celebrities have influence: It is not necessarily all about numbers
Followers are important, but a vibrant community is even more important. Chad OchoCinco’s Twitter was the impetus for the NFL’s new social media guidelines. Look for celebrities like Ocho Cinco that that are community builders rather than solely self-promoters.

Picture 7

Type 2, the early adopter
These people are fascinated by the way that social media is revolutionizing the way we communicate, and spend most of their time on social media talking about social media. Examples: Pete Cashmore, Richard Scoble, and Guy Kawasaki are our online celebrities.

Picture 3

How to determine which early adopters / social media experts have influence: Content and interaction
Is their content unique? Exclusive? Are they just spewing out links and trying to monetize their social media habit, or are they generally engaging with their followers? The publications, blogs, and industry knowledge a lot of these social media experts have is extremely potent, but I think that the most powerful influence these users have comes from their personal rather than professional branding. Think about it this way, you might check a site out if it was published on Mashable , but wouldn’t it be more interesting if Ben Parr tweeted about his favorite site that didn’t make it on Mashable? That’s influence.

Type 3, the king or queen of a niche
I dub Heather B. Armstrong the queen of Mommy Bloggers. She has an active reader base who have a personal connection to her life. Heather may have the most loyal personal fans on the Web. You can witness the power of her community in any of their comments. A comment on her recent post about running into Peter Frampton:

Picture 4

This member of Heather’s community demonstrates a connection. She has showed Heather’s blog to her children and brought Dooce directly into her home. How many of us have the influence to be brought into peoples’ homes?

Which kings and queens of niches have influence?
In many cases,their influence is proportional to the influence of the niche they write in. Mommy bloggers are a powerful niche, but does the king/queen of closet organization have the same influence? Probably not.

Type 4, the eveyrday/infrequent user of social media
Here’s some social networking data that illustrates pretty much everyone from your neighbor to your grandma uses social media in some form. However, many of these users are passive, rather than active. They may comment on stories and follow people’s lives but they are not using social media to grow their personal or professional brand. So what “influence” does the everyday social media user have?

A direct influence on their networks, family and friends that they use social networking and online communities to stay in touch with.

How to determine which everyday/infrequent user of social media has influence: It’s difficult
My opinion: Someone who genuinely loves to share, truly for the love of personal interaction. A person who could brand themselves as an expert, but instead decides to focus on connections with a close circle of friends.

Online influence is complex and when we break down types of online users we see nuances.

Have I missed a category? I’d love to know what you think about different types of social media influencers.

13 Comments on this post

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  1. Tweets that mention Guest Post: Do you have influence…online? -- Topsy.com wrote:

    [...] This post was mentioned on Twitter by Sara Davidson and pragerd. Sara Davidson said: Great blog post by @pragerd RT @PRsarahevans Do you have influence…online? http://bit.ly/2HXn6h [...]

    September 11th, 2009 at 10:03 am
  2. Sports and Social Media Trends for 2010 | The Sports Spectator-- Marketing, Branding, and PR in the Digital Conversation Age wrote:

    [...] highlights: OchoCinco released his own Iphone app, Larry Fitzgerald interacted directly with fans via SM, social media policies were set for major sports media and professional organizations, including [...]

    December 30th, 2009 at 10:51 pm
  1. Trish Skram said:

    Interesting … I think another category could be opinion/comedian influencers. So many opinion bloggers out there [I don't have an example-probably a good thing-ha] I think opinion bloggers can really shape a perception quickly [just like the other influencers mentioned] using Twitter, Facebook and other microblogging tools. And can be an annoying online nuance to some, but people are reading, commenting and following–creating significant WOM. Truly a great influence in my book.

    September 11th, 2009 at 10:22 am
  2. Nina said:

    Love the article. I’d love to hear your thoughts about politicians on Twitter, seeing as they’re considered to be both community builders (constituent-minded) and self-promoters (reelection-seeking behavior) in real life. How does that translate (or doesn’t) to social media? Do they really fit in the celebrity mold or should we consider them a different animal entirely?

    September 11th, 2009 at 10:28 am
  3. Daniel Prager said:

    @Trish

    I think that having strong opinions and a sense of humor are central to social media influence, but I think they are so ubiquitous to every influencer that it might be overkill to give them their own category. You are absolutely right about their power in terms of creating significant WOM however.

    Thanks for the great comment!

    @Nina
    Politicians on Twitter are tricky. The problem with politicians on Twitter is the problem with politicians in general– You have a hard time determining if what they are saying is genuine. Twitter can lead to amazing transparency and openness in the political arena, but it can also be used as a powerful smokescreen. I think that politicians are in a category on their own.

    Thanks for the question!

    September 11th, 2009 at 10:38 am
  4. nicko said:

    Very interesting article. I think there is a lot to be said for busy and interesting people who devote themselves to their fans/followers. Hope to see more of your writing soon, Daniel.

    September 11th, 2009 at 10:40 am
  5. Aluminum Laptop Cases said:

    This kind of influence can be extremely powerful. With this type of influence, you can easily get your thoughts and opinions out to a large following. It is interesting to see how different people use that influence. Many still end up using it for their own advantage whether it is self promotion, financial profit or other.

    September 11th, 2009 at 1:35 pm
  6. Cute Graphics said:

    Great guest post Daniel, very informative and a pleasure to read. I hope you will have the chance to guest post again in the near future. Take care.

    September 20th, 2009 at 9:37 pm
  7. kissing bears baskets said:

    The internet holds so much information. Information that, without worldwide input and access, may not reach some people.

    September 24th, 2009 at 2:04 pm
  8. Cute Graphics said:

    Great guest post Daniel, I hope to hear more from you in the future.

    September 26th, 2009 at 6:51 pm
  9. PSP Go said:

    Having strong influence on social media means having something to say that others are interested in hearing and taking on board.

    October 9th, 2009 at 4:05 pm
  10. Generic online said:

    A Great guest post Daniel, very informative and a pleasure to read. I hope you will have the chance to guest post again in the near future. Take care.

    January 15th, 2010 at 3:19 pm
  11. direk izle said:

    its a very interesting topic.

    February 6th, 2010 at 12:40 am

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