May 29 2009

15 Ways to Measure Return on Engagement (ROE) of Social Media

Last week I decided to tweet 15 things public relations professionals can use to show a RETURN ON ENGAGEMENT (ROE)–the new return on investment–on their social media efforts. Here is a recap of those tweets:
Social media ROE tip #1: use a URL shortener like bit.ly to show how much traffic you are driving and from [...]